ClaimsGator Channel Fraud Detection and Abuse Mitigation Service, Infernotions embedded analytics services

Resources

Learn how ClaimsGator helps companies contain costs in their reverse logistics and curb insurance claims abuse.

ClaimsGator Detects Accident Mills: Systemic fraud and abuse is a longstanding problem for insurers. Large and complex fraud rings among service providers exist and have evolved to beat the system. Monitoring claims or service providers in isolation is not sufficient to detect collusion. Read more on how ClaimsGator addresses this challenge.
Whats Ailing Warranty Claims: How big is warranty fraud? Why does the service department put up with warranty abuse? How does it help grow customer satisfaction to come down hard on warranty abuse? Roger Schmedlen shares his experience on the subject.

Epson USA enforces warranty processes with ClaimsGator: Read how ClaimsGator helped Epson improve its warranty processes for point of sale printers and transaction terminals.
Epson USA grows marketing revenues per email with Infernotions Analytical Services: We partnered with Epson marketing to design and implement an analytical relationship management strategy. Read more on the incremental revenues discovered through this initiative.

Identify Suspicious Collusion Across Service Providers: Multi-channel fraud not only results in added expenses for bogus claims but also in the corruption of vital data on which underwriters rely. Certain tactics can help insurers to actively monitor the claim process for collusion and reduce costs. We discuss the leading industry practices for mitigating claims fraud. [This article appeared in Claims Magazine, Oct 2009].
Boosting Service Quality And Customer Satisfaction Through Warranty Analytics: In this article we focus on warranty analytics as used for cutting the lost costs in services delivery. There are two opportunity areas- service network monitoring and product quality tracking. [This article appeared in Reverse Logistics Magazine, Jan 2010].

Brochure On Claimsgator for Manufacturers: Audit warranty claims and service providers.